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What to Do After a Car Accident
A car accident can turn an ordinary day into a frightening and confusing experience. Injuries, shock, and uncertainty often set in immediately, making it hard to think clearly. While your health and safety always come first, the steps you take after an accident can protect both your wellbeing and your right to compensation later on.
This guide walks you through what to do, step by step, so you can focus on recovery while knowing you have done the right things.
What to Do Immediately After a Car Accident
In the moments after a collision, it is normal to feel shaken or disoriented. If you are able to do so safely, try to remain calm and assess the situation around you.
Check yourself and others for injuries. If anyone is hurt, call the emergency services straight away. Even injuries that seem minor at first can become serious later.
If it is safe and legal to do so, move vehicles out of traffic to prevent further danger. Turn on your hazard lights to warn other road users.
Always Stop and Stay at the Scene
You are legally required to stop after a road traffic accident if:
- Anyone has been injured
- Another vehicle or property has been damaged
- An animal has been hit
Leaving the scene can lead to serious legal consequences. Even if you believe the accident was not your fault, you must remain and follow the correct process.
It is also important to be careful with what you say. Many people instinctively apologise, but doing so can be misunderstood as admitting fault. It is best to exchange details calmly without discussing blame.
Gather Important Information (If You Are Able)
If your condition allows, collecting information at the scene can be extremely helpful later on. Memories fade quickly, especially after a traumatic event.
Try to note:
- Names, phone numbers, and insurance details of all drivers involved
- Vehicle registration numbers
- The time, location, and weather conditions
- Contact details of any witnesses
If possible, take photos of the vehicles, road layout, damage, and any visible injuries. Even simple images can make a big difference when explaining what happened later.
Seek Medical Attention as Soon as Possible
Even if you feel “okay,” it is strongly recommended to see a medical professional after a car accident. Some injuries, such as whiplash, internal injuries, or soft tissue damage, may not show symptoms straight away.
A medical record not only protects your health but also provides vital evidence if you later make a claim. Follow all medical advice and attend any recommended follow-up appointments.
Keep records of prescriptions, treatment costs, and any time you need to take off work.
Should You Report the Accident to the Police?
Not every minor accident requires police attendance, but there are situations where reporting is essential.
You should contact the police if:
- Someone is injured
- The other driver appears intoxicated or aggressive
- The accident is blocking traffic
- The other driver refuses to share details
- The accident is a hit-and-run
If the police do not attend the scene, you may still need to report the incident later using the non-emergency number.
What If You Are Stranded on the Motorway?
Breaking down or being involved in an accident on the motorway can be extremely dangerous.
If this happens:
- Pull over to the hard shoulder if possible
- Turn on your hazard lights immediately
- Exit the vehicle using the left side only
- Move passengers to a safe place away from traffic
- Use an emergency roadside phone if available
Your safety is always the priority. Never attempt repairs on the hard shoulder.
Inform Your Insurance Company Promptly
Most insurance policies require accidents to be reported as soon as reasonably possible, often within 24 hours. Even if you are not making a claim on your policy, failing to notify them could cause issues later.
If injuries prevent you from reporting immediately, insurers are generally understanding — but it is still best to notify them as soon as you can.
What If the Other Driver Did Not Stop?
Hit-and-run accidents are sadly more common than people realise. If the other driver leaves the scene, contact the police immediately and provide as much detail as possible.
Even if the driver is never identified, you may still be able to claim compensation through the Motor Insurers’ Bureau (MIB). This organisation exists to protect victims of uninsured or untraced drivers.
You may be eligible to claim if:
- The driver failed to stop or give details
- The driver was uninsured
- The vehicle could not be traced
A specialist personal injury team can handle the legal process for you, allowing you to focus on recovery without added stress.
Making a Car Accident Compensation Claim
After a car accident that was not your fault, making a compensation claim can help protect you from the financial and personal impact of your injuries. The aim of a claim is not just compensation, but fairness — ensuring you are not left to carry the consequences of someone else’s mistake.
A car accident claim can cover a wide range of losses, including:
- Pain, discomfort, and the disruption caused to your daily life
- Lost income if you were unable to work or had to reduce your hours
- Medical treatment, rehabilitation, and ongoing care costs
- Travel expenses for hospital visits or alternative transport
- Emotional distress and the psychological impact of the accident
With the support of a specialist personal injury team, the legal process can be handled for you. They gather evidence, deal with insurers, and manage deadlines, allowing you to focus on your recovery with confidence and peace of mind.
Why Claims 24 Hours Is the Right Choice for You
Support When You Need It Most
After an accident, the last thing you need is confusion or legal jargon. Claims 24 Hours provides straightforward advice, honest answers, and support from the very first conversation.
Clear, Honest Guidance
We explain your options in plain language. You will always understand where you stand, what happens next, and what to expect from your claim.
No Pressure, No Rushing
You are never pushed into making decisions. We move at your pace, giving you time to recover while we manage the legal process efficiently.
Experience You Can Trust
Our team understands how car accident claims work, including cases involving uninsured or untraced drivers. We know what evidence matters and how to build strong claims.
Focused on Fair Results
Every claim reflects the real impact of your injuries — physical, emotional, and financial. We work to ensure nothing is overlooked.
FAQs – What to Do After a Car Accident
Do I need to see a doctor even if I feel fine?
Yes. Some injuries, such as whiplash or soft tissue damage, may not show symptoms immediately. A medical check protects your health and creates important records for any future claim.
What if the accident was not my fault?
If another driver caused the accident, you may be entitled to compensation. This can cover pain and suffering, lost income, medical costs, and other expenses caused by the accident.
Can I still claim if the other driver did not stop?
Yes. If the driver cannot be traced or was uninsured, you may still be able to claim through the Motor Insurers’ Bureau (MIB).
Is there a time limit to make a car accident claim?
In most cases, you have three years from the date of the accident to start a claim. There are exceptions, especially for children or vulnerable individuals.
Will making a claim be stressful?
It does not have to be. Claims 24 Hours handles the legal work on your behalf, keeping things simple and keeping you informed at every stage.
What does it cost to speak with Claims 24 Hours?
Nothing. Our initial advice is completely free, with no obligation to proceed.
Speak to Claims 24 Hours Today
If you have been injured in a car accident and are unsure what to do next, help is available.
At Claims 24 Hours, we offer clear, honest guidance with no pressure and no obligation. We will listen to your situation, explain your options in plain English, and help you decide the best way forward.
Call us today on +44 20 7043 3779
Get the support you need when it matters most.