Housing Disrepair Claims
Get the Justice You Deserve for Living in Unsafe Conditions
Living in a home that’s falling apart, damp, or unsafe can be an incredibly stressful experience. When you’re paying rent every month, you expect your landlord to take care of essential repairs not ignore your complaints or leave you living in poor conditions. Unfortunately, many tenants across the UK face the same situation: leaking ceilings, black mould, cold homes with broken heating, and even pest infestations. These issues can affect not just your comfort but your health, safety, and overall quality of life.
Start Your Injury Claim
At Claims 24 Hours, we believe no one should have to suffer because of a landlord’s neglect. Whether you’re renting from a private landlord, local council, or housing association, you have a legal right to live in a well-maintained and habitable property. When those standards aren’t met, you can take action and we’re here to help you every step of the way.
Our dedicated legal partners specialize in Housing Disrepair Claims, helping tenants claim compensation for the inconvenience, damage, and emotional distress caused by disrepair. We make the process simple, stress-free, and risk-free with our No Win, No Fee policy, meaning you pay nothing unless your claim is successful.
From damp and mould to serious structural problems, our team handles all types of disrepair cases quickly and effectively. We take pride in helping tenants across the UK stand up for their rights and get the justice they deserve.
When you contact Claims 24 Hours at +44 20 7043 3779, you’ll speak to friendly, trained advisers who genuinely understand what you’re going through. We’ll listen to your story, assess your situation for free, and guide you on the best way to claim compensation without complicated paperwork or upfront fees. You’ve lived with disrepair long enough. Now it’s time to take action, restore your peace of mind, and ensure your landlord is held accountable for neglecting their legal duties.
A Housing Disrepair Claim is a legal process that allows tenants to take action when their landlord fails to keep a property in a safe and livable condition. Every tenant in the UK has the right to live in a home that is secure, free from serious defects, and maintained to a reasonable standard. When a landlord neglects repairs and the property becomes unsafe or unhealthy, the tenant may be entitled to claim compensation and request essential maintenance.
Housing disrepair covers more than just minor faults—it includes significant issues such as damp and mould, broken heating systems, faulty plumbing, structural damage, leaks, pest infestations, or electrical hazards. These problems can cause discomfort, financial loss, and even health complications for tenants and their families.
Under the Landlord and Tenant Act 1985, landlords are legally responsible for ensuring:
- The structure and exterior of the property are well maintained.
- Heating, plumbing, gas, and electricity systems are safe and in good working order.
- Sanitary facilities like toilets, baths, and sinks are functional and hygienic.
- Damp and Mould: Persistent dampness and mould growth can cause respiratory illnesses and ruin furniture or personal belongings.
- Leaks and Flooding: Roof or plumbing leaks that cause water damage, structural issues, or unsafe conditions.
- Broken Heating Systems: Especially during winter, lack of proper heating can make your home uninhabitable.
- Faulty Electrics or Gas: Dangerous electrical wiring or gas leaks can put lives at risk.
- Infestations: Rats, cockroaches, and other pests can spread diseases and damage property.
- Unsafe Windows and Doors: Broken or insecure fittings that compromise your safety.
If you’ve experienced any of these issues and your landlord has ignored your complaints, you could be entitled to housing disrepair compensation.
- You are a tenant in council housing or private rented accommodation.
- Your landlord has been informed of the problem but hasn’t taken action within a reasonable time.
- The disrepair has caused damage to your health, belongings, or quality of life.
You do not need to move out to make a claim. You are legally protected while pursuing compensation, and your landlord cannot evict you for asserting your rights.
What You Can Claim Compensation For
Compensation is designed to cover the full impact of the disrepair on your life. Depending on your case, you may be able to claim for:
- Property Damage: Repairs to belongings damaged by leaks, dampness, or mould.
- Personal Injury: Respiratory illnesses, infections, or injuries caused by unsafe living conditions.
- Inconvenience and Discomfort: Stress, lack of use of certain rooms, and overall impact on daily living.
- Financial Loss: Costs of temporary accommodation, increased energy bills, or loss of income.
Our experienced team ensures every aspect of your loss is accounted for in your housing disrepair compensation claim.
How Claims 24 Hours Helps You
We understand how frustrating and stressful it can be when you’re forced to live in poor conditions. That’s why at Claims 24 Hours, our mission is simple — to make the claims process smooth, supportive, and successful.
Here’s how we can help:
- Free Initial Assessment: We’ll listen to your situation and let you know if you have a valid claim.
- Expert Legal Representation: We connect you with solicitors specializing in housing disrepair claims.
- No Win No Fee Guarantee: You don’t pay us a penny unless your claim succeeds.
- Fast and Hassle-Free Process: We handle the paperwork and legal complexities so you can focus on your well-being.
- Maximum Compensation: We ensure every loss emotional, financial, or physical is properly valued.
If you rent your home from a local council or housing association, they have strict legal duties under the Landlord and Tenant Act 1985. This includes keeping your property structurally sound and ensuring all utilities and fittings are safe.
However, many tenants find that their complaints are ignored or that repairs are delayed for months. This is where Claims 24 Hours steps in. We’ve successfully handled hundreds of council housing disrepair claims across the UK, ensuring tenants receive the compensation and respect they deserve.
If your council has neglected its duties, you are fully entitled to seek justice.
Tenants in privately rented homes have the same rights to a safe living environment. Unfortunately, some landlords try to cut costs by delaying essential repairs leaving tenants to live in unsafe or unsanitary conditions.
At Claims 24 Hours, we help you hold your landlord accountable. Whether it’s leaking roofs, damp walls, or broken heating systems, we’ll ensure your case is handled professionally and discreetly.
Time Limits for Making a Housing Disrepair Claim
In most cases, you have six years from the date you first reported the issue to your landlord to make a housing disrepair claim.
If your claim involves personal injury (such as illness caused by mould or damp), you generally have three years from the date of diagnosis.
However, it’s always better to act early. The sooner you start, the stronger your case will be.
No Win No Fee Housing Disrepair Claims
We believe that everyone deserves access to justice, regardless of their financial situation. That’s why all our housing disrepair claims are handled on a No Win No Fee basis.
This means:
- You pay nothing up front.
- You only pay a fee if your claim is successful.
- There’s no financial risk to you.
At Claims 24 Hours, our goal is to remove every barrier between you and your right to fair compensation.
How Much Compensation Could You Receive?
The amount of compensation varies based on several factors, including:
- The severity of the disrepair.
- The impact on your health and lifestyle.
- The length of time the issue has persisted.
- The financial losses you’ve suffered.
On average, tenants can claim anywhere from 10% to 50% of their annual rent, depending on how serious the issue is and how long it’s lasted. In more severe cases involving health problems, the compensation may be significantly higher.
Our legal experts at Claims 24 Hours ensure that your settlement truly reflects the hardship you’ve endured.
Evidence You’ll Need to Support Your Claim
To strengthen your case, it’s essential to keep clear records of the disrepair and your landlord’s response.
Here’s what can help:
- Photos or videos showing the damage.
- Copies of messages, emails, or letters sent to your landlord.
- Medical reports if the disrepair affected your health.
- Records of expenses caused by the problem (cleaning, repairs, or replacements).
Don’t worry if you haven’t collected all of this yet — our legal team will guide you through what’s needed and help you gather the right evidence.
The Claims Process – Step by Step
At Claims 24 Hours, we make the entire process as straightforward as possible.
- Get in Touch: Call us on +44 20 7043 3779 or fill out our quick online form.
- Free Assessment: We’ll review your case and let you know if you qualify for a claim.
- Assign a Solicitor: We connect you with a solicitor experienced in housing disrepair claims.
- Gather Evidence: Together, we’ll collect all necessary proof of disrepair and its effects.
- Negotiate Compensation: Your solicitor will handle communication and negotiation with your landlord or council.
- Receive Your Settlement: Once your claim succeeds, you’ll receive your compensation securely.
Why Choose Claims 24 Hours?
- Nationwide Expertise: We assist clients across the UK with thousands of successful housing disrepair cases.
- Fast Results: We focus on achieving fair outcomes as quickly as possible.
- Personalised Support: Every claim is handled with compassion, understanding, and attention to detail.
- No Win No Fee Promise: You never face financial risk when claiming through us.
- Proven Success: Our trusted network of solicitors delivers consistent results and client satisfaction.
At Claims 24 Hours, you’re not just another case — you’re a person who deserves to be treated fairly.
Take the First Step Toward Justice Today
You don’t have to live in disrepair any longer. If your landlord has ignored your repair requests or left you in unsafe living conditions, help is just one call away.
Reach out to Claims 24 Hours at +44 20 7043 3779 and speak to one of our friendly experts.
We’ll assess your case for free, explain your options clearly, and connect you with the right solicitor to win your claim.
Let us help you make your home safe again — and secure the compensation you rightfully deserve.