Helping Workers Claim Fair Compensation
Working for a local council should never put your health at risk. If you’ve been injured while doing your job, you may be entitled to compensation. At Claims 24 Hours, we support council employees through every step of the claims process.We explain your rights clearly, handle the legal work, and protect your interests.
You focus on recovery while we work to secure the compensation you deserve.
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Council Employee Claims
Claiming Compensation for Council Work Accidents
Working for a local council should never mean putting your health or safety at risk. Whether you are office-based or working outdoors, your employer has a legal responsibility to protect you from avoidable harm. If you have been injured while working for a council or local authority, you may be entitled to make a compensation claim.
Council employees work across a wide range of roles, many of which involve physical demands, public spaces, or hazardous environments. Claims 24 Hours helps council workers understand their rights and take action when an injury occurs due to negligence.
You may be able to claim if you work as, or have worked as, a:
- Refuse or recycling worker
- Gardener or grounds maintenance worker
- Builder or maintenance operative
- Parking enforcement officer
- Environmental health worker
- Administrative or office-based council employee
No matter your role, if your injury happened while carrying out your job, it deserves proper investigation.
Common Injuries Suffered by Council Workers
Because local authorities operate across many services, council work injuries can vary widely. However, many claims share common causes such as poor training, unsafe equipment, lack of risk assessments, or failure to maintain work environments.
Common injuries include:
Slips, trips, and falls in offices, depots, or outdoor areas
Manual handling injuries from lifting, carrying, or repetitive work
Crush injuries involving machinery or vehicles
Cuts, fractures, and soft tissue injuries
Long-term back, shoulder, or joint damage
Every employer, including a council, owes a duty of care to provide safe working conditions, suitable equipment, and proper training.
Slips, Trips, and Workplace Hazards
Slips and trips are one of the most frequent causes of workplace injuries for council employees. These accidents can happen almost anywhere, from council buildings and car parks to pavements, parks, and housing estates.
Hazards may include:
- Uneven flooring or loose paving
- Poor lighting
- Wet or slippery surfaces
- Trailing cables or cluttered walkways
If a hazard cannot be fixed immediately, it should be clearly marked or restricted. When this does not happen, and an injury follows, the council may be held responsible.
Industrial Illnesses and Long-Term Health Conditions
Some council workers develop illnesses over time rather than from a single accident. Industrial illnesses can be serious and life-changing, often appearing years after exposure.
Examples include:
- Asbestos-related illnesses from older buildings
- Respiratory conditions from dust or chemicals
- Industrial deafness from prolonged exposure to loud machinery
In these cases, the time limit to claim usually starts from the date of diagnosis, not the date of exposure. Claims 24 Hours can help assess whether your condition is linked to your work history.
No Win No Fee Claims Against a Local Authority
Many council workers worry about the consequences of claiming against their employer. In reality, most claims are handled through the council’s insurance, not from public funds or services.
Most claims are made on a no win no fee basis. This means:
- You do not pay upfront legal fees
- You only pay if your claim is successful
- Your solicitor handles evidence and negotiations
Your legal representative will focus on proving that the council failed in its duty of care and that this failure caused your injury.
Can the Council Dismiss You for Making a Claim?
No. It is illegal for a council or local authority to dismiss, discipline, or treat you unfairly simply because you have made a compensation claim.
Employment law protects workers who exercise their legal rights. If unfair treatment does occur, this may result in a separate legal claim. Claims 24 Hours ensures you are supported throughout the process and never pressured into decisions.
How Compensation Is Calculated
There is no fixed amount for council employee compensation claims. Each case is assessed individually, based on how the injury has affected your life.
Compensation may include:
Pain, suffering, and loss of enjoyment of life
Lost earnings during recovery
Future loss of income if you cannot return to work
Medical treatment and rehabilitation costs
Travel and care expenses
Your solicitor may arrange a medical assessment to ensure the full impact of your injury is properly recorded.
Serious Accidents While Working for the Council
If you have suffered a serious injury at work, compensation can play a vital role in helping you rebuild your life. While it cannot undo the trauma, it can provide access to treatment, financial stability, and long-term support.
Serious injury claims may:
Take longer to resolve
Involve higher compensation amounts
Require ongoing medical evidence
In some cases, interim or immediate payments may be arranged to help cover urgent living costs while the claim is ongoing.
Where applicable, reports from the Health and Safety Executive (HSE) may also support your case.
Agency Workers and Council Claims
If you were working for a council through an agency, you may still be entitled to claim. The law protects agency workers in the same way as permanent employees when it comes to workplace safety.
Responsibility may rest with the council, the agency, or both, depending on the circumstances. Claims 24 Hours can help determine who is legally responsible.
Making a Claim on Behalf of Someone Else
If a loved one has been seriously injured while working for a local authority and cannot manage the claim themselves, you may be able to act on their behalf.
This applies in cases involving severe physical injuries or reduced mental capacity. A legal adviser can guide you through consent and representation requirements.
The Council’s Duty of Care to Workers
Every local authority has a legal responsibility to protect its employees, wherever their work takes place. This includes offices, roads, parks, recycling centres, and public buildings.
Examples of this duty include:
- Ensuring vehicles and machinery are regularly maintained
- Removing hazards from workplaces and public areas
- Providing appropriate training and supervision
- Carrying out regular risk assessments
- Protecting staff from unsafe or hostile working conditions
When councils fail to meet these responsibilities, injured workers have the right to seek compensation.
Why Claims 24 Hours is the Right Choice for You?
Choosing the right legal support after a work-related injury is important. At Claims 24 Hours, we focus on making the claims process clear, supportive, and stress-free for council and local authority workers across the UK. From your first call to the final outcome, your case is handled with care, professionalism, and urgency.
We Understand Council Work Accident Claims
Council roles vary widely, and each comes with its own risks. Our experience allows us to understand how injuries happen in office environments, public spaces, construction areas, and outdoor settings. This knowledge helps us build strong claims that reflect the realities of your job and working conditions.
No Win No Fee – No Financial Risk
We handle the majority of claims on a no win no fee basis. This means you do not pay any legal fees if your claim is unsuccessful. If your claim succeeds, costs are clearly explained from the start, so there are no surprises. This allows you to seek justice without worrying about financial pressure.
Free, Honest Advice From the Start
When you contact Claims 24 Hours, you receive free initial advice with no obligation to proceed. We take the time to listen to your situation, explain your options in plain English, and answer your questions honestly. You remain in control at every stage.
We Handle the Legal Stress for You
Making a claim against a local authority can feel daunting. Our team manages the entire legal process on your behalf, including gathering evidence, arranging medical assessments, dealing with insurers, and negotiating compensation. This allows you to focus on your recovery while we take care of the rest.
Dedicated Support Throughout Your Claim
You are never treated like a case number. We provide regular updates, clear communication, and ongoing support from start to finish. If you have concerns or need reassurance, our team is always available to help.
Focused on Maximum Compensation
Every claim is unique. We carefully assess how your injury has affected your health, income, and daily life to ensure your compensation truly reflects your experience. Where possible, we also seek interim payments to help with immediate financial needs.
A Trusted Name You Can Rely On
Claims 24 Hours is committed to professionalism, transparency, and client care. Our goal is not just to win claims, but to support injured workers during a difficult time with respect and understanding.
Speak to Claims 24 Hours Today
Being injured at work can be distressing, especially when it could have been prevented. You deserve answers, support, and fair treatment.
To find out whether you can make a council work accident claim, speak to Claims 24 Hours today on +44 20 7043 3779.
Calls are free, confidential, and there is no obligation to proceed.
Frequently Asked Questions
Can council employees claim compensation for work injuries?
Yes. If you were injured at work due to unsafe conditions, faulty equipment, or lack of training, you may be able to make a compensation claim against your local authority.
Will making a claim affect my job?
No. It is illegal for a council or local authority to dismiss or treat you unfairly for making a legitimate injury claim. Compensation is usually paid through employer insurance.
Can agency or temporary council workers claim?
Yes. Agency and temporary workers are also protected by health and safety law and may be eligible to claim if they were injured while carrying out council work.
What types of injuries can I claim for?
Claims can include slips and trips, manual handling injuries, machinery accidents, industrial deafness, asbestos-related illness, and serious or long-term injuries.
How long do I have to make a claim?
Most council work accident claims must be started within three years of the injury. For industrial illnesses, the time limit usually starts from the date of diagnosis.
What does no win no fee mean?
No win no fee means you do not pay legal fees if your claim is unsuccessful. If your claim succeeds, a pre-agreed fee is taken from your compensation.