Get The Compesation You Deserve
A taxi accident can leave you injured, shaken, and unsure of your rights. If you were hurt as a passenger or road user due to someone else’s negligence, you may be entitled to compensation. Claims 24 Hours helps you understand your options, build a strong claim, and move forward with confidence. We handle the legal stress so you can focus on recovery. From your first call to final settlement, we stay by your side at every step.
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Taxi Accident Claims
Compensation After a Taxi or Private Hire Accident
If you’ve been injured in a taxi or private hire accident that wasn’t your fault, you may be entitled to claim compensation. Whether you were a passenger, a pedestrian, or another road user, taxi accidents can lead to serious injuries and unexpected financial pressure. At Claims 24 Hours, we help injured people understand their rights and take confident steps toward compensation.
Taxis, minicabs, and app-based private hire vehicles are part of everyday travel. They are often used late at night, in busy cities, and during poor weather conditions. While taxi drivers are expected to be experienced and professional, accidents still happen. When they do, passengers are often left dealing with injuries they had no control over.
If your safety was compromised due to negligence, you should not have to carry the burden alone.
Can You Claim as a Taxi Passenger?
Yes. Taxi passengers have strong legal protection. As a passenger, you are not responsible for how the vehicle is driven, maintained, or operated. That duty of care lies with the driver and, in many cases, the taxi company.
If you were injured because of:
- Driver error
- Another vehicle colliding with the taxi
- Poor vehicle maintenance
- Sudden braking or unsafe manoeuvres
you may have a valid taxi accident claim. Claims 24 Hours regularly assists passengers who suffer whiplash, fractures, head injuries, or longer-term conditions following taxi-related accidents.
Why Taxi Accident Claims Are Different
When you enter a taxi, you place your trust entirely in the driver and the vehicle. Unlike drivers, passengers cannot react to hazards or avoid impact. This lack of control often strengthens a passenger’s claim.
Compensation is not limited to immediate injuries. You may also be able to recover losses for:
- Medical treatment and rehabilitation
- Lost earnings and reduced future income
- Travel expenses
- Ongoing care or assistance
- Pain, suffering, and loss of enjoyment of life
Medical evidence plays a vital role, and early assessment helps ensure your claim reflects the full impact of the accident.
Common Injuries From Taxi Accidents
Taxi accidents can cause a wide range of injuries, from mild to life-altering.
Whiplash and Soft Tissue Injuries
Sudden stops or rear-end collisions often lead to neck, shoulder, and back injuries. Symptoms may develop days later and can restrict movement and daily activities.
Head and Brain Injuries
Even low-speed collisions can cause concussions or traumatic brain injuries. These may result in headaches, memory issues, dizziness, and long-term cognitive problems.
Spinal Injuries
Damage to the spine can affect mobility, sensation, and independence. Some spinal injuries require lifelong treatment and adaptation.
Broken Bones and Fractures
Wrists, arms, ribs, and legs are commonly fractured during taxi accidents. Recovery can involve surgery, physiotherapy, and time away from work.
Each injury affects people differently. That is why claims handled through Claims 24 Hours focus on the full personal and financial impact, not just the diagnosis.
Who Can You Claim Against?
Taxi accident claims depend on who was responsible for the accident.
The Taxi Driver or Taxi Company
If the taxi driver caused the accident through negligence, the claim is usually made against their insurance or the taxi company’s insurer.
Another Driver
If a third party caused the collision, the claim is brought against that driver’s insurer, even though you were a taxi passenger.
Local Authorities or Highway Agencies
Poor road conditions, potholes, missing signage, or debris can make councils or highway authorities liable under road maintenance laws.
Uninsured or Hit-and-Run Drivers
If the responsible driver was uninsured or cannot be traced, compensation may still be available through the Motor Insurers’ Bureau (MIB).
We ensure the correct defendant is identified so your claim is pursued efficiently and correctly.
What To Do After a Taxi Accident
Taking the right steps early can strengthen your claim.
At the scene, if possible, note the taxi registration, driver details, and company name. Photograph vehicle damage, road conditions, and visible injuries. If there are witnesses, take their contact details.
Medical attention should be sought as soon as possible, even if symptoms seem minor. Some injuries worsen over time, and medical records provide vital evidence.
Once you are safe, speaking to Claims 24 Hours allows you to understand your options without pressure. We guide you through the process from the very first step.
Uber and App-Based Taxi Accidents
Accidents involving Uber or other ride-hailing services follow similar legal principles. Drivers are required to hold valid private hire insurance that covers passengers during journeys.
If the driver’s insurance is invalid or disputed, the ride-hailing company’s insurer may step in. These cases can be complex, but Claims 24 Hours understands how these claims work and ensures no route to compensation is missed.
How Much Compensation Could You Receive?
There is no fixed amount for taxi accident compensation, as every claim is assessed on its own facts. The value of your claim depends on several key factors, including the type and severity of your injuries, how long your recovery takes, and whether your injuries have caused any long-term or permanent effects on your life.
Compensation is usually divided into general damages and special damages. General damages cover the pain, suffering, and loss of enjoyment of life caused by the accident. This can include physical discomfort, emotional distress, anxiety, or trauma following the incident.
Special damages are designed to reimburse you for financial losses linked to the accident. These may include lost earnings if you were unable to work, medical expenses such as treatment or physiotherapy, travel costs, care or assistance at home, and any future expenses you may need if your injuries affect your long-term health or ability to work.
Each claim is carefully assessed using medical evidence, financial records, and legal guidelines to ensure the compensation reflects the true impact of the accident on your daily life. Our aim is to secure a settlement that fully recognises both your injuries and the practical consequences you have faced.
Time Limits for Taxi Accident Claims
Most taxi accident claims must be started within three years of the accident date. For children, the time limit usually runs from their 18th birthday. Exceptions may apply where injuries were not immediately diagnosed or where mental capacity is affected.
Acting early helps preserve evidence and improves the strength of your case.
Why Claims 24 Hours Is the Right Choice
Clear Advice You Can Trust
Taxi accident claims can feel confusing, especially when you are dealing with pain, stress, or time off work. Claims 24 Hours explains your rights in plain language, without legal jargon, so you always understand where you stand and what to expect next.
Full Support From Start to Finish
We handle the legal process on your behalf, from assessing liability to gathering evidence and progressing your claim. This allows you to focus on recovery while we manage the paperwork, communication, and deadlines.
Claims That Reflect the True Impact
Your injuries may affect more than just your health. We make sure your claim accounts for pain and suffering, medical treatment, lost income, travel costs, and any long-term impact on your daily life.
No Pressure, Just Honest Guidance
You are never rushed or pushed into making decisions. We keep you informed at every stage, answer your questions clearly, and provide honest advice based on your circumstances.
Confidence and Peace of Mind
Our role is to protect your interests and help you move forward with confidence. With Claims 24 Hours, you know your claim is being handled carefully, professionally, and with your best outcome in mind.
FAQs – Taxi Accident Claims
Can I make a taxi accident claim if I was only a passenger?
Yes. As a passenger, you are rarely at fault. Taxi drivers and other road users owe you a duty of care. If your injuries were caused by negligence, you can usually claim compensation regardless of who was driving the taxi.
What if the taxi driver was a friend or someone I know?
Your claim is made against the driver’s insurance, not them personally. This means they do not pay compensation out of their own pocket, and it should not affect your personal relationship.
Can I still claim if another vehicle caused the accident?
Yes. If another driver caused the collision, your claim would be made against that driver’s insurer. Being a taxi passenger does not limit your right to compensation.
What if the taxi driver was uninsured or fled the scene?
You may still be able to claim through the Motor Insurers’ Bureau (MIB). This scheme exists to compensate victims of uninsured or hit-and-run drivers.
Can I claim if the accident involved an Uber or private hire vehicle?
Yes. App-based and private hire drivers must carry appropriate insurance. If coverage is disputed, the operator’s insurer may provide compensation. These cases can be complex, but they are still claimable.
What injuries can I claim for after a taxi accident?
You can claim for physical injuries such as whiplash, fractures, head injuries, spinal injuries, as well as psychological trauma like anxiety or travel-related stress. Both short-term and long-term effects are considered.
How long do I have to make a taxi accident claim?
In most cases, you have three years from the date of the accident. Different rules may apply for children or individuals who lack mental capacity.
Do I need medical evidence to make a claim?
Yes. Medical records are essential. Even if symptoms appear later, seeking medical attention early helps protect both your health and your claim.
Will I have to go to court?
Most taxi accident claims settle without going to court. If court action is needed, you will be fully supported throughout the process.
Contact Claims 24 Hours
If you’ve been injured in a taxi or private hire accident, getting legal advice early can make a real difference to your claim. At Claims 24 Hours, we offer clear guidance, honest assessments, and fast support from experienced professionals who understand taxi accident claims.
You can speak to our team today to find out where you stand and what your next steps should be. There is no obligation to proceed, and we will explain everything in plain English. If your claim has merit, we can help move it forward quickly and efficiently.
Call Claims 24 Hours on +44 20 7043 3779 or complete our online contact form to request a callback at a time that suits you.