Care Home Injury Claims
Placing a loved one in a care home requires immense trust — and when that trust is broken through neglect or poor care, families deserve justice. At Claims 24 Hours, we help you claim compensation for care home injuries caused by negligence, mistreatment, or unsafe conditions. Whether your loved one suffered a fall, pressure sores, malnutrition, or emotional trauma, our experts guide you every step of the way to ensure accountability and fair compensation. Call +44 20 7043 3779 to speak with our legal specialists today.
Start Your Claim
Jump to...
How to Claim Compensation for a Care Home Injury
As the UK’s population continues to age, more families are relying on care homes to look after their elderly loved ones. Advances in healthcare, better nutrition, and improved living standards mean people are living longer — but this also increases the demand for reliable, compassionate elderly care. Families expect their loved ones to be treated with dignity and respect. Unfortunately, that doesn’t always happen.
At Claims 24 Hours, we understand how distressing it can be to discover that a family member has suffered harm or neglect in a care home. Whether the issue involves poor hygiene, lack of supervision, medication errors, or physical injuries, we’re here to help you claim compensation and hold the responsible parties accountable.
When a Care Home Fails in Its Duty of Care
Care homes have a legal duty to provide safe, attentive, and professional care to all residents. This includes proper supervision, medication management, adequate nutrition, and safe living conditions. If these standards are not met, residents may suffer from:
- Falls or fractures due to lack of supervision.
- Pressure sores from being left in one position for too long.
- Malnutrition or dehydration caused by neglect.
- Emotional trauma from abuse, bullying, or humiliation.
- Infections due to poor hygiene or unsafe medical practices.
When such negligence occurs, families have the right to seek compensation — not just to cover medical costs, but to ensure their loved one’s suffering is acknowledged and justice is served.
Government Standards for Care Homes
Care homes in the UK must follow strict standards set by the Care Quality Commission (CQC). These standards ensure that every resident receives respectful, person-centred care in a safe and supportive environment. According to the CQC, residents should:
Be treated with dignity and compassion at all times.
Receive care tailored to their individual needs and preferences.
Be protected from neglect, abuse, or unsafe conditions.
Have their concerns heard and acted upon quickly.
If a care home breaches these standards — resulting in harm, injury, or emotional distress — you may be entitled to make a care home negligence claim.
How Claims 24 Hours Can Help
At Claims 24 Hours, we specialise in care home negligence claims and understand how complex and emotional these cases can be. Our experts will guide you through every step of the process, including:
- Gathering medical records and witness statements.
- Assessing evidence of neglect or mistreatment.
- Liaising with healthcare professionals for independent assessments.
- Filing your claim and negotiating with the care home’s insurance provider.
Our goal is simple — to help you achieve justice, financial compensation, and peace of mind knowing that action has been taken against those responsible.
What You Can Claim For
The amount of compensation depends on the severity of the injury and its impact on the resident’s quality of life. Typical claims cover:
- Pain and suffering due to injury or neglect.
- Medical bills and ongoing treatment costs.
- Emotional distress or trauma.
- Loss of dignity or reduced quality of life.
- Travel expenses for hospital visits.
If negligence has caused the tragic loss of a loved one, families may also claim compensation for funeral costs and emotional loss.
No Win, No Fee – Get Expert Help Without Financial Risk
We know that taking legal action can seem daunting, especially during an emotional time. That’s why Claims 24 Hours operates on a no win, no fee basis. This means you pay nothing upfront — and only pay if your case is successful.
Our legal partners are experienced in handling care home injury compensation claims and will work tirelessly to ensure justice is achieved for your family.
Start Your Care Home Injury Claim Today
If your loved one has suffered harm in a care home due to neglect or poor treatment, don’t stay silent. You have the right to seek justice and compensation.
Call +44 20 7043 3779 to speak with one of our legal experts. We’ll listen to your story, assess your case, and guide you through the next steps — all with sensitivity and professionalism.