Shop Accident Claims | No Win No Fee Compensation
Shopping should be a safe and stress-free experience. But sometimes, accidents happen in shops that leave customers with painful injuries. From slipping on a wet floor to being hurt by falling items, shop accidents are more common than many people think. If you’ve been injured while shopping and it wasn’t your fault, you may be able to make a shop accident claim.
At Claims 24 Hours, we specialise in helping people who have been injured in shops. Our team explains everything in simple English, guides you through the process, and handles your case on a no win no fee basis, so you don’t have to worry about upfront costs.
What Are Shop Accident Claims?
A shop accident claim is a type of personal injury claim made when someone is hurt in a shop or supermarket because proper safety measures weren’t taken. Examples include:
- Slips on wet or freshly cleaned floors without warning signs
- Trips over loose mats, wires, or clutter in aisles
- Falling stock from shelves
- Broken trolleys or baskets causing injuries
- Poor lighting leading to trips or falls
- Accidents in car parks linked to the shop
Shops have a duty of care to protect customers, visitors, and staff. If they fail and you’re injured, you may be entitled to compensation.
Who Is Responsible for Shop Accidents?
Responsibility depends on where and how the accident happened, but usually falls on:
- Shop owners or managers – responsible for keeping the store safe.
- Staff and supervisors – ensuring aisles are clear and hazards are removed.
- Contractors or cleaners – if an accident happened because of their work.
If these parties failed in their duty of care, they could be held liable.
Common Injuries in Shop Accidents
Shop accidents can cause a wide range of injuries, from minor to serious, including:
- Broken bones from slips, trips, and falls
- Back and neck pain from falling stock
- Cuts and bruises from sharp edges or broken glass
- Head injuries, including concussion
- Soft tissue injuries like sprains and strains
- Serious long-term injuries that affect mobility
Even a small fall in a shop can lead to lasting pain and missed work, which is why shop accident claims are important.
What Can You Claim Compensation For?
If your claim is successful, you may be able to recover compensation for:
- Pain and suffering – the impact of your injury on your life
- Medical costs – including treatment, medication, and physiotherapy
- Loss of earnings – if you had to miss work
- Future care costs – if your injury affects you long-term
- Travel expenses – such as hospital or GP visits
The amount depends on the seriousness of your injury and its effect on your daily life.
How to Start Your Shop Accident Claim
Starting a claim with Claims 24 Hours is simple and stress-free:
- Get in touch – tell us how your accident happened.
- Free case review – we’ll check if you have a strong claim.
- No win no fee – no upfront costs or hidden charges.
- Compensation secured – if successful, you’ll receive your settlement.
We handle all the legal work, leaving you to focus on your recovery.
Why Choose Claims 24 Hours?
- 24/7 support – we’re always here when you need us
- No win, no fee service – no financial risk to you
- Clear and simple advice – explained in plain English
- Specialist team – years of experience handling shop accident claims
- Personal support – we treat every client with care and respect
How Long Do You Have to Make a Claim?
You usually have three years from the date of the accident to start a shop accident claim. Exceptions include:
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If the injured person is under 18, the claim can be made by a parent or guardian. Once they turn 18, they have until age 21.
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If the injured person lacks mental capacity, the time limit may not apply until they regain it.
It’s always best to start your claim quickly, while evidence is fresh.
What Evidence Helps Your Claim?
The more evidence you provide, the stronger your case will be. Helpful evidence includes:
- Photos of the accident area or hazard
- CCTV footage from the shop
- Medical records from your doctor or hospital
- Witness statements
- Accident report filed with the store
- Receipts for expenses linked to your injury
Our team can help you gather all the necessary proof.
Shop Accident Claims FAQs
Can I claim if I slipped in a supermarket?
Yes. If the supermarket failed to clean or signpost a hazard, you may be able to claim.
Can I claim if falling stock injured me?
Yes. Shops must store and stack goods safely.
Do I need to go to court?
No. Most cases are settled before reaching court.
How much compensation will I get?
This depends on your injury and how it affects your life.
What if the accident was partly my fault?
You may still be able to claim, but your compensation could be reduced.
Will I have to pay anything upfront?
No. Our no win no fee service means you pay nothing unless your case is successful.
Conclusion
Accidents in shops can cause painful injuries and unexpected costs, but you don’t have to deal with them alone. At Claims 24 Hours, we make it easy to start a shop accident claim, with clear advice, full support, and a no win no fee guarantee.
If you’ve been injured in a shop or supermarket and it wasn’t your fault, contact us today. Our team will help you get the compensation you deserve.